Date: 16 Sept 2025
Location: Bangalore, Haryana, IN
Company: Hafele India Private Limited
KEY PURPOSE OF THE JOB (POSITION SUMMARY)
This role will be responsible for handling all kinds of on-site requirements and coordinate the same with the reporting manager to ensure a glitch free flow of processes and maintain the highest level of customer satisfaction.
KEY RESULT AREAS
- To visit sites to take measurements and keep record of the same
- To possess accurate knowledge and communication skills to interact with clients on site as well as showroom.
- To attend all the trainings assigned, learn about new products to be able to install them and give appropriate guidance required at the site.
KEY FUNCTIONS & RESPONSIBILITIES
Below listed are the tasks and responsibilities specific to your position.
STRATEGIC
- To visit sites to take measurements and keep record of the same
- To possess accurate knowledge and communication skills to interact with clients on site as well as showroom.
- To attend all the trainings assigned, learn about new products to be able to install them and give appropriate guidance required at the site.
OPERATIONAL
- To maintain records of site visits
- To check for issues in the functioning of products from time to time of the showroom
- To submit accurate measurements to the Designers taking into consideration the details mentioned by the Clients/Designers.
- To give installation demo to carpenters at site and
- To ensure smooth functioning of all the products and installations at the Showroom
OPERATIONAL Cont..
DEVELOPMENTAL
- To work closely with designers of other regions of the respective showroom
- To keep oneself updated and well trained on the installation of the new product range
OPERATING NETWORK
INTERNAL RELATIONSHIPS
S.No. | DEPARTMENT | PURPOSE OF THE INTERACTION |
1 | Designers | To understand the requirements of the client |
2 | Business Development Executive | To understand the requirements of the client |
3 | Customer Care | For service support to the clients |
EXTERNAL RELATIONSHIPS
S.No. | ENTITY | PURPOSE OF THE INTERACTION |
1 | Customers | Regarding product installation guidance |
ROLE REQUIREMENT
1 | ESSENTIAL QUALIFICATION | SSC / HSC |
2 | PREFERRED QUALIFICATION | |
3 | CERTIFICATIONS ( IF ANY) | |
4 | EXPERIENCE | 2 – 3 years |
5 | AGE | 25 years and more |
6 | ADDITIONAL SKILLS: |
Technically sound Good communication skills Result oriented Interpersonal skills |
COMPETENCIES
Putting Customer First
Future Readiness
Team Spirit
Openness and Inclusion
Apply now