KEY PURPOSE OF THE JOB (POSITION SUMMARY)

To monitor and manage sales team in the respective area for Projects and Hospitality Vertical and properly assigning the sales representatives to grow Projects and Hospitality business. The job also involves managing and identifying new customers in the assigned Area.

KEY RESULT AREAS

1    Achievement of area Sales target
2    Business Development in the assigned area
3    New Customer development
4    Solution to customer query
5    Identification of new Interior designers and Interior contractor to generate business
6    Develop annual sales plan of the area in co-ordination with Regional Manager.

KEY FUNCTIONS & RESPONSIBILITIES

Please list your primary tasks & responsibilities that are specific to your position. Indicate an estimate of percent of work time spent on each - over the span of the year (it should not exceed 100%)

STRATEGIC

1    Achievement of area Sales target
2    Business Development in the assigned area
3    New Customer development
4    Solution to customer query
5    Identification of new Interior designers and Interior contractor to generate business
6    Develop annual sales plan of the area in co-ordination with Regional Manager.

OPERATIONAL

A    BUSINESS DEVELOPMENT:     
1    To initiate, buildup, and develop successful customer base in the area.     
2    To manage Key accounts personally and establish long standing relationships with Key customers in the area.     
3    To work closely with the Sales Team to ensure that all Sales strategies are effectively implemented and executed on ground.     
4    To monitor competitor new product introductions, sales strategies, pricing etc.    
B    CHANNEL MANAGEMENT:    
1    Create relationships with all project developers and maintain/ sustain healthy relationship by giving timely service.    
2    Competency Mapping in terms of Financial position, reach and business Growth of interior contractor.     
3    Monitoring live project report.    
4    To focus on Secondary Sales through architects and interior contractors in order to generate demand.    
5    To update the customers about all new product releases of the company as soon as they are released.    
C    SOLUTION TO CUSTOMER QUERY:    
1    To ensure that all customer complaints are immediately handled by the Sales/Technical Team.    
2    Resolving conflict and driving smooth solution among other verticals.    
D    BILLINGS AND COLLECTIONS:    
1    Ensure proper billing to customer, DSO should not exceed 30-45 days. Manage the collection process so that receivables are accrued within the prescribed time frames    
E    OTHER INPUTS/REPORTS:    
1    To provide feedback about the product demand, market trend, product quality issues to the Product Management Team    
2    To send database of the customers to the marketing department to ensure updated mailing list at the head office.    
3    To submit consolidated Monthly activity reports for each area to the Regional Manager    
 

OPERATIONAL Cont..

DEVELOPMENTAL

1    Identify new projects and Interior contractor.     
2    Continuously review sales performance data to identify issues/opportunities. Develop and execute action plans to fix issues and improve sales processes.     
3    Co-ordinate with Regional managers to ensure effective hiring, orientation, training, development and retention of sales team.    

OPERATING NETWORK

INTERNAL RELATIONSHIPS

EXTERNAL RELATIONSHIPS

ROLE REQUIREMENT

COMPETENCIES