Date: 8 Feb 2025
Location: Mumbai, Maharashtra, IN
Company: Hafele India Private Limited
KEY PURPOSE OF THE JOB (POSITION SUMMARY)
The position is primarily responsible to provide functional support to the sales team for multiple projects and manage the Estimation department.
KEY RESULT AREAS
- To develop cost estimates and coordinate proposals for the projects
- To evaluate Customer Request for Tender/ Quotation documents
- To maintain client relations by being lead contact of proposal for client.
- To revise estimates and implement required changes.
- To ensure prompt response to technical queries from the sales team
KEY FUNCTIONS & RESPONSIBILITIES
Below listed are the tasks and responsibilities specific to your position.
STRATEGIC
- To develop cost estimates and coordinate proposals for the projects
- To evaluate Customer Request for Tender/ Quotation documents
- To maintain client relations by being lead contact of proposal for client.
- To revise estimates and implement required changes.
- To ensure prompt response to technical queries from the sales team
OPERATIONAL
1. To study enquiries received from sales team ( Projects, hospitality)
- Enquiries without drawings
- Enquiries with simple drawings
- Enquiries with multiple and complicated drawings
2. To go through catalogues and analyze the products to be recommended according to client requirement.
3. Prepare Bill of quantity (BOQ’s) which includes details like:
- Product image
- Article number
- Price
- Quantity
4. To send BOQ to the concerned sales person for customer approval
5. To Resolve customer queries w.r.t. specification or suggest alternate product, if required and ensure customer satisfaction.
6. To study competitors BOQ received from client and specify Hafele range against it.
7. To address special price request received from sales team:
- Understanding the request
- Analyze Supplier price, DP, MRP
- Calculate Gross margin
- Take approval of National Manager
- Suggest Special Price to Sales Person/Client
8. To provide technical assistance to sales and Estimation team:
- Product Application
- Technical guidance and clarifications
- Technical data
- Product cut out details
9. Site visits: To meet contractors/architects and end customers on site to understand site conditions and product application.
10. To assist purchase department in EPCG orders by recommending alternate products and providing technical assistance wherever required
11. To ensure timely submission of reports
OPERATIONAL Cont..
DEVELOPMENTAL
- To assist and support the team members in their day to day working
- Remain informed and updated with Product Knowledge
OPERATING NETWORK
INTERNAL RELATIONSHIPS
| S.No. | DEPARTMENT | PURPOSE OF THE INTERACTION |
| 1 | Sales | For preparation of BOQ’s |
| 2 | Product Management | For product information |
| 3 | Design and implementation | For product installation guidance |
| 4 | Purchase team | For Stock/pricing information |
EXTERNAL RELATIONSHIPS
| S.No. | ENTITY | PURPOSE OF THE INTERACTION |
| 1 | Customers | BOQ discussion, Product information, Technical guidance |
ROLE REQUIREMENT
| 1 | ESSENTIAL QUALIFICATION | Graduate |
| 2 | PREFERRED QUALIFICATION | Diploma/BE Mechanical |
| 3 | CERTIFICATIONS ( IF ANY) | Auto cad drawings, GAI(Ironmongery certification) |
| 4 | EXPERIENCE | 5 years of relevant experience |
| 5 | AGE | More than 28 years |
| 6 | ADDITIONAL SKILLS: | Good communication skills Good interpersonal skills Problem solving skills Technical inclination Ability to read AutoCAD drawings Good knowledge of MS Office |
COMPETENCIES
